Valve Automation Sales Support Representative
Company | Ferguson |
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Location | Paducah, KY, USA, Houston, TX, USA, Louisville, KY, USA, Knoxville, TN, USA, Nashville, TN, USA, Morrisville, NC, USA, Gonzales, LA, USA, Pearl, MS, USA, Clarksville, TN, USA, Dallas, TX, USA, Theodore, AL, USA, Decatur, AL, USA, Richmond, VA, USA, Memphis, TN, USA, Calhoun, GA, USA, Johnson City, TN, USA, Chattanooga, TN, USA, Jacksonville, FL, USA, La Porte, TX, USA, Del Rio, TX, USA, Cincinnati, OH, USA, Montgomery, AL, USA, Jackson, AL, USA |
Salary | $16.84 – $29.92 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior, Mid Level |
Requirements
- 0-3 years of sales and/or customer service experience is preferred.
- Experience working with Valve Automation is strongly preferred
- Exhibit strong skills for sales, including the ability to upsell.
- Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
- Ability to react well in a fast-paced environment & follow through on commitments.
- Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
- General digital literacy including Microsoft Office.
- Ability to quickly learn product knowledge and processes.
Responsibilities
- Work together with Sales associates to support customer needs by determining the best products and solutions.
- Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
- Coordinate deliveries on behalf of customers.
- Answer sales calls for general information, addressing and resolving customer concerns or questions.
- Ability to effectively use customer relationship management (CRM) system and phone system.
Preferred Qualifications
- 0-3 years of sales and/or customer service experience is preferred.
- Experience working with Valve Automation is strongly preferred.