Vehicle Inspector

Vehicle Inspector

Requirements

• Must be at least eighteen (18) years of age.
• Must be qualified to operate a motor vehicle and possess a valid driver’s license.
• Must have a demonstrated ability to read, write, and communicate effectively in English.
• Must have the ability to physically operate vehicle equipment and tools.
• 1 year Automotive experience: Repair Shop, Educational, Hobby
• Mechanical Aptitude
• Ability to enter data on a hand held device
• Ability to identify previous repair after appropriate training
• Ability to identify basic mechanical issues (sludge, suspension damage, radiator damage)

Responsibilities

• Communicate in a professional manner with customers (dealer or consumer)
• Resolve any customer inquiries in a friendly, courteous, and professional manner; advise management of all complaints or incidents
• Ensure internal and external customers receive prompt, efficient, and courteous attention
• Inspect vehicles for signs of wear, tear, neglect, damage, previous repair, mechanical or structural damage.
• Complete inspection of vehicles and ensure adherence to the defined program for the customer.
• Capture data accurately on a mobile device, and work comfortably with software and technology.
• Deliver results in a timely manner
• Maintain productivity levels as set forth by management.
• Deliver consistent, accurate inspections with a minimal rate of errors in accordance with reasonable expectations set forth by management.
• Collaborate with management and sales team members on customer needs with insights to improve services provided
• Maintain equipment and tools properly and advise the manager of any equipment maintenance or breakdown needed
• Ensure vehicles are in clean condition with radios, seats, mirrors, and other convenience items in the same position as when the vehicle arrives
• Submit completed condition reports using the appropriate technology made available to you to complete the vehicle inspection
• Complete road test if required by contract or inspection type
• Keep current on technology updates, new releases, and product development
• Understand the functionality and ability to use tools such as paint meter, OBD scanner, etc.
• Develop and maintain knowledge and expertise in areas of competitor products
• Other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.