Vendor Management Analyst I

Bachelor’s Degree
3 years of business operations experience in collections, process management, or financial services
Knowledge of litigation processes and serving as a witness, with meticulous attention to detail for accuracy in testimony and reports with proven experience in resolving conflicts effectively with results-driven approach and the ability to analyze complex data and draw logical conclusions
Strong verbal and written skills to articulate findings clearly and persuasively
Ability to meet deadlines while managing an independent workload in fast-paced environments with multiple priorities
Willingness to adjust work hours to address real-life disruptions
Knowledge of Chase processes/procedures and operations, with critical thinking skills for effective cross-examination responses
Confidently with public speaking, especially in courtroom settings, with the capability to remain impartial and provide unbiased testimony based on evidence and professional expertise

Facilitate the preparation of materials needed for appearances.
Collaborate with the business, internal and external legal partners to establish clear responsibilities and deadlines.
Escalate case-related issues to management and JPMC legal partners in a timely manner.
Incorporate technical and functional knowledge to guide independent thought and action.
Adhere to the risk and control agenda for the department.
Assist in the identification and escalation of system and process-related issues and improvement opportunities.
Testify at litigation proceedings in a clear and concise manner.
Arrange personal travel to appear in-person and adhere to travel and expense policies.
Operate as a Subject Matter Expert for Chase procedures and processes.
Work in a high-pressure environment.