Vice President – Client Experience

Vice President – Client Experience

Requirements

• A passion and curiosity for earned media and understanding the changing media landscape
• Ability to be agile and motivation to pivot approved ideas given the ever-changing earned and media landscape
• Understand the role influencers play in earning attention for brands
• Excellent verbal and written business communication skills
• Aptitude for budgets, scoping and financial analysis
• Exceptional judgment when working with team members, client contacts and vendors
• Attention to detail and quality
• Can anticipate client and team needs
• Can solve conflict (internal or external)
• Can mobilize and motivate teams
• Can work independently and as part of a team
• Capacity to convey ownership of assigned projects to junior team members and IAT partners
• Can complete challenging projects within set parameters
• Jumps in with solutions and “let’s try it” attitude
• Instills confidence with clients and colleagues

Responsibilities

• Managing client relationships
• Leading breakthrough activations that earn attention and influence the brand’s target audience
• Engaged with business development and strategic program planning
• Development of creative concepts
• Recommending programs and activities
• Coordinating with client’s goals
• Effectively coaching mid and junior level team members
• Offering counsel to clients
• Working with strategists, creatives and analysts to create the best work output

Preferred Qualifications

• At least 8-10 years’ experience in agency, PR/Communications space
• Experienced in Integrated Media Strategy and Media Relations, ideally within the food and beverage or relevant CPG space
• Bachelor’s Degree in Communications, Business Management, or related field