Vice President – IT Infrastructure & Operations
| Company | Apogee |
|---|---|
| Location | Minneapolis, MN, USA |
| Salary | $220000 – $260000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, MBA |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field; a Master’s degree or MBA is preferred
- 15+ years of experience in IT, with at least 10 years in a leadership role
- Demonstrated experience in mergers and acquisitions, from due diligence to integration and synergy attainment
- Strong talent management skills including strategic workforce planning, talent development, coaching, mentoring, and team motivation
- Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources
- Ability to perform duties and responsibilities in a manner consistent with the company’s values.
Responsibilities
- Oversee the design, implementation, and maintenance of robust and scalable IT infrastructure, including data centers, storage, backups, cloud platforms, networks, and servers.
- Ensures system reliability, availability, redundancy, and scalability to meet current and future business needs.
- Establishes Key Performance Indicators to measure, analyze and report to senior management on the effectiveness and performance of the infrastructure.
- Directs the development and integration of new and innovative operations and/or services by providing leadership that maximizes the teams’ contributions and efficiency.
- Ensure IT infrastructure and operations comply with industry standards, regulations, and security best practices
- Collaborate with security teams to mitigate risks, manage vulnerabilities, and respond to cyber threats
- Lead IT operations, with accountability for incident management, change management, disaster recovery, and business continuity planning
- Establish and monitor KPI’s to measure and improve IT operational performance
- Oversee IT operations to drive standardization and automation of processes to improve customer focus, efficiency, and service delivery
- Inventory and document IT processes and establish a roadmap to optimize, streamline or automate. Maintain IT process framework and align operations processes and policies deployed through the Service Desk and Operations teams
- Design and deliver IT service desk shared services that enhance the internal user experience
- Establishes service level agreements for responsiveness
- Develop and manage the IT infrastructure and operations budget, optimizing investments for maximum impact and efficiency
- Negotiate and manage vendor contracts with Procurement resources, ensuring cost-effective and high-quality service delivery.
Preferred Qualifications
- Master’s degree or MBA is preferred