Vice President – Revenue Operations

Vice President – Revenue Operations

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred.
• Proven track record of success in revenue operations, sales operations, or related roles, with 10+ years of leadership experience.
• Strong analytical skills, with the ability to analyze complex data sets, derive insights, and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Strategic thinker with a track record of developing and executing revenue growth strategies that drive business results.
• Experience leading cross-functional teams and initiatives in a fast-paced, dynamic environment.
• Proficient in Salesforce operations and CRM management, adept at maximizing sales productivity and enhancing customer relationship management processes.
• Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
• Results-oriented mindset with a focus on driving measurable business outcomes and ROI (Return on Investment).

Responsibilities

• Develop and implement comprehensive revenue strategies aligned with the organization’s goals and objectives.
• Direct and enhance Salesforce operations to maximize sales productivity and streamline customer relationship management processes.
• Lead and refine the underwriting process to ensure precise risk assessment and pricing strategies that maximize revenue potential.
• Oversee sales operations, including sales planning, forecasting, pipeline management, territory optimization, sales process optimization, and sales compensation.
• Lead the strategy behind lead generation and lead management; campaign effectiveness measurement, and marketing/sales alignment.
• Manage customer success operations to ensure high levels of customer satisfaction, retention, and expansion.
• Utilize data analytics to identify trends, opportunities, and areas for improvement across revenue-generating functions. Evaluate, implement, and optimize technology solutions such as CRM systems, marketing automation platforms, and other tools to support revenue operations.
• Work closely with other departments, including sales, marketing, finance, product development, and customer service, to ensure alignment and collaboration towards revenue goals.
• Establish key performance indicators (KPIs) and metrics to track the effectiveness of revenue operations initiatives. Monitor performance and adjust as necessary to drive results.
• Build and lead a high-performing team of Business Intelligence leaders, driving analysis of market trends, customer behavior, and sales performance data.
• Drive a culture of continuous improvement within the revenue operations function, seeking out opportunities to optimize processes, increase efficiency, and enhance revenue generation capabilities.
• Active involvement alongside the team in the work-streams; more than delegation.

Preferred Qualifications

• MBA or equivalent advanced degree preferred.