VP – Client Regional Leader

VP – Client Regional Leader

Requirements

• Extensive experience in construction, development, entitlements and real estate, particularly within the QSR industry.
• Strong leadership skills with a proven track record of managing and mentoring teams.
• Excellent client relationship management abilities and strategic planning skills.
• Ability to balance operational excellence with innovation, ensuring alignment with client objectives and company goals.
• Bachelor’s degree in Construction Management, Engineering, Business, or related field. Advanced degree preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills.
• Ability to travel as required within the region. Expect 20-25% travel.

Responsibilities

• Manage and coordinate construction, development, and service support programs across the region.
• Ensure programmatic alignment with client objectives, budgets, and timelines.
• Monitor program performance and implement corrective actions as needed.
• Oversee regional construction and development projects.
• Coordinate with contractors, vendors, and internal teams to ensure project delivery.
• Manage project risks, timelines, and budgets.
• Ensure compliance with local regulations and company standards.
• Manage regional service support teams and activities.
• Implement and maintain service level agreements (SLAs).
• Continuously improve service delivery processes and customer satisfaction.
• Develop and maintain strong relationships with regional client representatives.
• Collaborate on strategic initiatives and long-term planning.
• Regularly meet with client counterparts to discuss program progress, challenges, and opportunities.
• Identify and propose innovative solutions to enhance program efficiency and effectiveness.
• Stay informed about industry trends and best practices.
• Lead the implementation of new technologies or methodologies within the region.
• Lead and mentor regional program teams.
• Foster a culture of collaboration, innovation, and client-focused service.
• Conduct performance evaluations and support the professional development of team members.
• Provide regular updates to senior management and clients on program status, risks, and achievements.
• Develop and present comprehensive program reports and analytics.
• Facilitate effective communication between all stakeholders.
• Manage regional program budgets and resources.
• Optimize resource allocation to maximize efficiency and client value.
• Forecast future resource needs and make recommendations for scaling.
• Identify, assess, and mitigate program risks.
• Develop and implement risk management strategies.
• Ensure compliance with company policies, client requirements, and relevant regulations.
• Work closely with other regional leads, central teams, and support functions.
• Participate in cross-regional initiatives and knowledge sharing.
• Contribute to the development of company-wide best practices.

Preferred Qualifications

• Advanced degree preferred.