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VP/Director User Experience Design

VP/Director User Experience Design

CompanyOneMain Financial
LocationCharlotte, NC, USA, Evansville, IN, USA, Wilmington, DE, USA, Irving, TX, USA, Baltimore, MD, USA
Salary$150000 – $190000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years of experience in Product Design or related fields.
  • 6+ years of leadership experience with direct reports under your guidance and leadership, including hiring and developing senior managers and individual contributors.
  • 8+ years of experience working collaboratively with product, engineering, design, content and user research teams.
  • Deep experience shipping products across platforms and across geos as a designer and coaching others through it.
  • A bachelor’s degree in Product Design, Interaction Design, Fine Arts, or a related field or an equivalent combination of education and work experience.
  • Expert proficiency with Figma, Miro, usertesting.com, Dovetail and other relevant domain software consistent with industry standards.
  • Strong portfolio showcasing a range of projects demonstrating your design process, critical thinking, and problem-solving skills.
  • Strong team management and team building skills. Demonstrated experience in leading and mentoring leads and individual contributors, as well as developing talent and upgrading craft skills.
  • Strong systems thinker with experience defining patterns, style guides, performing user testing, and building low and high-fidelity prototypes.
  • Solid understanding of software development and how to collaborate with developers.
  • Self-starter with exceptional time management and organizational skills with laser-sharp attention to detail and accuracy.
  • Superior communications skills and ability to influence stakeholders across the organization.

Responsibilities

  • Lead and mentor cross-functional teams to deliver user-centered, high-quality designs.
  • Collaborate closely with engineering, UX research, content design, and other teams to define the strategy, operations, and communication that guide the development of user-centric products.
  • Lead the creation of brand-specific consumer experiences, shaping cohesive user journeys across a product family.
  • Guide the design team in developing rapid visual concepts and high-fidelity designs.
  • Set and maintain a high standard of excellence for user-centered design, championing the design system as a core tool for consistency and scalability.
  • Work cross-functionally with Product, Design, Engineering, UX Research, and Writing teams to implement best-in-class processes.
  • Cultivate a culture of connection and belonging through team celebrations, craft showcases, and all-hands meetings.

Preferred Qualifications

  • Previous responsibility for resource planning and staffing projects and groups based on the available skills to deliver excellent design solutions on time.
  • Possess a broad and comprehensive understanding of different systems, theories, and practices of design leadership.
  • Identified and set platform strategies, envisioned complex user interactions, and inspired teams to push the boundaries of what’s possible.
  • Can communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • 3+ years of experience working in a financial services industry, especially consumer lending.