VP of Community Association Management

VP of Community Association Management

Requirements

• 10+ years of Community Association Management experience with Developer communities, Master Plan Communities, Portfolio management, and Condo Associations
• Five+ years’ experience managing and training personnel
• Experience with start-up, turnover, transition and operations of HOAs
• Experience with start-up and operations of quasi-governmental entities such as Community Development Districts (CDDs) and Municipal Utility Districts (MUDs)
• Experienced in contracts, HOA governance, budgets, structure and community maintenance
• Well-versed in Federal requirements for age-restricted communities
• Experience with transitioning communities from developer to homeowner control including negotiating full releases
• Industry certifications relevant to HOA management preferred

Responsibilities

• Review opportunities identified by the team that can be leveraged throughout the organization in matters of community management; partner to develop the business case for change; review proposed project plan; oversee implementation and change process; measure, analyze and ensure results are documented; deploy system for continuous improvement
• Develop, enhance and lead critical aspects of Community Management and Homeowner Association structures across the portfolio including but not limited to HOA setup, policy and procedures, transitions and turnovers, third party inspections, HOA budget strategies, document retention, RFP and consistent procedures for property management companies
• Provide guidance to Division HOA leaders in all aspects of community operations and governance programs from start-up through transition
• Liaison with Legal, Risk Management and Internal Audit departments for proper governance matters, insurance coverage maintained to secure assets and business, and support of the development, implementation and assessment of risk management controls and compliance
• Standardized in conjunction with legal and state guidelines national scopes, contracts, governing documents, consistent policies and procedures, contracts with Vendors
• Leverage scale implementation cost-cutting procedures and seek out new ideas for revenue generation through effectively leading portfolio as a business with owning targets and adherence to Association budgets set to optimize community per unit fees
• Implement strategic Playbook and training including but not limited to HOA policies, Board and HOPA training and host national HOA calls, meetings, mentoring and development in support of the HOA field operations
• Serve as national expert to provide direction to Division personnel in matters including strategy, operations development of HOA operating and build-out budgets, non-standard issues that may arise
• Serve as national point of contact representing Community Management best practices for Taylor Morrison’s partnership with National Wildlife Federation
• Willingness to sit on select HOA Boards

Preferred Qualifications

• Has vision; transparent communication on ideas about potential and possibilities for the future. Always keeping Taylor Morrison’s vision and values at the forefront of Community Association decision making, actions and conveys a sense of purpose that is in alignment with such values
• Able to structure systems, processes and procedures to streamline HOA and Condo Association operations for national consistency
• Exhibits excellent human relation skills related to employees, consultants, customers, and community
• Ability to recruit, train, lead and develop Direct Reports and Others
• Strong leadership abilities, motivated, take initiative, anticipate needs, carry projects through completion with minimal direction and work with a high degree of urgency
• Drive for results and priority setting to implement decisions, follows through—an expediter
• Business Acumen with budget responsibility
• Past experience necessary as an on-site manager of a large associations and portfolio manager with heavily amenitized communities preferably including golf course or country club.