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Warehouse Assistant Manager
| Company | Maersk |
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| Location | Phoenix, AZ, USA |
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| Salary | $65000 – $65000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior, Mid Level |
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Requirements
- Must be Self-Motivated to work with little supervision
- Good Communication Skills
- Excellent Customer Service Skills
- Excellent Microsoft Office Skills
- 1+ years of experience in Logistics, Supply Chain or Related Field
- Excellent problem-solving skills
- Good time management skills
- Experience working in a manufacturing environment
- Experience in a Supervisor role including performance reviews of direct reports
Responsibilities
- Develops and maintains relations with vendors, stores, independent contractors.
- Ensures follow up on shipping discrepancies, damaged goods and in-home damage claims.
- Dispatches trucks using GPS technology.
- Oversees in-home delivery for customers.
- Maintains monthly operating reports that include statistics and customer service scores.
- Oversees Customer Service Representatives and Routers.
- Directly supervises hourly on-site staff who handle day-to-day operations in data entry, customer service, order processing and delivery.
- Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Responsibilities include training employees; planning, assigning, and directing work; rewarding and providing direction employees; addressing complaints and resolving problems.
Preferred Qualifications
No preferred qualifications provided.
