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Warehouse Operations Manager
Company | Wayfair |
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Location | Perris, CA, USA |
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Salary | $87000 – $96000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Senior |
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Requirements
- Bachelor Degree or equivalent work and/or military experience.
- 5+ years of operations management experience.
- Strong administrative, organizational, managerial and communication skills.
- Analytical ability necessary to gather and interpret data, and develop, recommend, implement solutions.
- Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan.
- Senior presence with thoughtful, articulate communication style.
- Adept at communicating up and down and at pivoting approach depending on the audience’s needs.
Responsibilities
- Collaborate with our Supervisor team to solve immediate day-to-day operational issues.
- Develop robust, trusting relationships with key stakeholders and senior leadership, and identify opportunity to improve the Warehousing productivity.
- Monitor and drive key service level metrics for fulfillment to ensure that we are providing excellent customer experience and delivering on our promise.
- Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability.
- Manage, coach, develop team of Operations Supervisors.
- Manage multiple priorities in a face-paced environment with effective communication and thorough follow through.
- Establish sound process improvement initiatives that drive year over year improvement, as well as streamline and optimize day-to-day operations.
Preferred Qualifications
- Familiarity with Excel and SQL are a plus.