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Warehouse Operations Manager

Warehouse Operations Manager

CompanyWayfair
LocationPerris, CA, USA
Salary$87000 – $96000
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • Bachelor Degree or equivalent work and/or military experience.
  • 5+ years of operations management experience.
  • Strong administrative, organizational, managerial and communication skills.
  • Analytical ability necessary to gather and interpret data, and develop, recommend, implement solutions.
  • Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan.
  • Senior presence with thoughtful, articulate communication style.
  • Adept at communicating up and down and at pivoting approach depending on the audience’s needs.

Responsibilities

  • Collaborate with our Supervisor team to solve immediate day-to-day operational issues.
  • Develop robust, trusting relationships with key stakeholders and senior leadership, and identify opportunity to improve the Warehousing productivity.
  • Monitor and drive key service level metrics for fulfillment to ensure that we are providing excellent customer experience and delivering on our promise.
  • Support operational strategy and innovation to drive business goals for revenue, operational performance, and profitability.
  • Manage, coach, develop team of Operations Supervisors.
  • Manage multiple priorities in a face-paced environment with effective communication and thorough follow through.
  • Establish sound process improvement initiatives that drive year over year improvement, as well as streamline and optimize day-to-day operations.

Preferred Qualifications

  • Familiarity with Excel and SQL are a plus.