Warranty Administrator

Warranty Administrator

Requirements

• Prior experience in warranty processing or administration is required.
• Demonstrated technical knowledge of OEM policies and procedures, and proficiency in using warranty management software and systems.
• Strong attention to detail, organizational and time management skills, and excellent written and verbal communication abilities.
• High school diploma or equivalent.

Responsibilities

• Oversee all aspects of warranty processing, from start to finish, ensuring accurate and timely handling of claims.
• Review and validate warranty claims for accuracy and completeness, coordinating with internal departments to obtain necessary documentation.
• Addressing and resolving any issues or discrepancies related to warranty claims.
• Working closely with service advisors and technicians to verify warranty coverage and ensure timely claim submission.
• Communicate effectively with customers, dealers, and manufacturers regarding warranty claims.
• Collaborate with the warranty team and other stakeholders to streamline processes and improve overall efficiency.

Preferred Qualifications

No preferred qualifications provided.