Wellness & Recovery Specialist
| Company | Elevance Health |
|---|---|
| Location | Baton Rouge, LA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Junior, Mid Level |
Requirements
- Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
- Peer Specialist Certification in Louisiana is required.
Responsibilities
- Identifies opportunities for engagement of callers and their families in forming a supportive, recovery network.
- Acts as a resource for callers, their families and other community members on decision making and problem solving.
- Initiates and maintains contact with assigned individuals and providers to determine member’s response to services.
- Follows up and supports callers who after an assessment, present with serious and/or urgent risk factors which reach the level of an agreed upon risk rating.
- Follows up and supports callers who has mobile crisis had been dispatched, but the dispatch was canceled for any reason (person no longer present, person is sleeping, etc.).
- Follows up and supports callers who presented to the emergency department (ED), but are discharged or leave before placement is found.
Preferred Qualifications
- Prior experience in Crisis Work and call center environment is strongly preferred.
- BA/BS or MBA preferred.
- Experience within the community and knowledge of local resources is strongly preferred.
- Previous experience as a Peer Specialist is strongly preferred.
- Bilingual Spanish preferred.