WMS Configuration Analyst II

Must be eligible to work in the US without Visa Sponsorship
Typically requires a bachelor’s degree and two (2) to five (5) years of related experience or an equivalent combination
Strong Supply Chain domain experience with knowledge of Manhattan WMS
Written and verbal communication skills with the ability to articulate information verbally, visually, and in written format across all levels of the company
Solid technical aptitude
Ability to learn appropriate networks, products, and protocols

Provides production support of applications and determines root causes, as well as, proposing and implementing solutions by exercising independent thinking and judgment
Manages trouble ticket resolution for multiple applications
Responsible for the software configuration in an agile environment including requirements definition, solution design, functional specification and implementation of WMS solution extensions and integrations
Defines test approach, develops test cases, and performs software tests before implementation to confirm solutions meet business needs and quality
Collaborates with project sponsors and project managers to determine project scope and vision and identify project stakeholders for smaller projects
Translates stakeholder requirements into functional requirements in a clear manner that is comprehensible to technical members of the project team
Maintains up-to-date records of issues with existing configuration
Supports the development of end-user documentation and training materials as required for new functionality and processes
Presents work for review and sign off by peers and/or management within the work group
Recommends improvements to strategy, application usage, or process applying knowledge of the business processes in various functional areas
Performs other duties as assigned

Experience with Manhattan Active WMS and/or Supply Chain Intelligence (SCI) preferred
Knowledge of supply chain concepts with applications used in warehouse
Communication skills