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Workplace & People Operations Coordinator

Workplace & People Operations Coordinator

CompanyPilot
LocationSan Francisco, CA, USA
Salary$68000 – $92000
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • 2+ years of experience in office management, people operations, reception, or similar roles.
  • Highly detail oriented with excellent organizational and multitasking skills with a proactive mindset.
  • Friendly, professional demeanor and passion for creating positive experiences.
  • Strong written and verbal communication skills.
  • Comfortable working independently in a fast-paced environment.

Responsibilities

  • Manage vendor relationships for both San Francisco and Nashville, including track and manage service agreements and invoicing for vendors.
  • Order and manage food/snacks and ensure kitchens and common areas are well-stocked.
  • Oversee office maintenance and respond to day-to-day facilities issues.
  • Coordinate new hire laptop shipments, badge creation, and access provisioning.
  • Manage visitor check-in process and coordinate with building security as needed.
  • Facilitate deliveries, manage physical mail, and oversee our online PO box mailbox.
  • Plan and execute in-office events (e.g., team lunches, celebrations, volunteer days, affinity group events) that promote collaboration and our in-office first culture.
  • Partner with internal stakeholders and employee resource groups to ensure events are inclusive and reflect company values.
  • Own event logistics including catering, space setup, and vendor coordination.
  • Lead and facilitate the new hire onboarding experience, including coordination with IT for equipment/setup, leading welcome presentations, and ensuring a smooth first day.
  • Coordinate onsite interview schedules and greet candidates.
  • Maintain and update content on the company intranet.
  • Support the People team with ad-hoc projects and initiatives as needed.

Preferred Qualifications

  • Human Resource experience or an interest in growing your career in the HR field a strong plus.
  • Experience using tools such as Google Workspace and familiarity with HR systems or intranet platforms is a plus.