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Workplace & People Operations Coordinator
Company | Pilot |
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Location | San Francisco, CA, USA |
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Salary | $68000 – $92000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Junior, Mid Level |
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Requirements
- 2+ years of experience in office management, people operations, reception, or similar roles.
- Highly detail oriented with excellent organizational and multitasking skills with a proactive mindset.
- Friendly, professional demeanor and passion for creating positive experiences.
- Strong written and verbal communication skills.
- Comfortable working independently in a fast-paced environment.
Responsibilities
- Manage vendor relationships for both San Francisco and Nashville, including track and manage service agreements and invoicing for vendors.
- Order and manage food/snacks and ensure kitchens and common areas are well-stocked.
- Oversee office maintenance and respond to day-to-day facilities issues.
- Coordinate new hire laptop shipments, badge creation, and access provisioning.
- Manage visitor check-in process and coordinate with building security as needed.
- Facilitate deliveries, manage physical mail, and oversee our online PO box mailbox.
- Plan and execute in-office events (e.g., team lunches, celebrations, volunteer days, affinity group events) that promote collaboration and our in-office first culture.
- Partner with internal stakeholders and employee resource groups to ensure events are inclusive and reflect company values.
- Own event logistics including catering, space setup, and vendor coordination.
- Lead and facilitate the new hire onboarding experience, including coordination with IT for equipment/setup, leading welcome presentations, and ensuring a smooth first day.
- Coordinate onsite interview schedules and greet candidates.
- Maintain and update content on the company intranet.
- Support the People team with ad-hoc projects and initiatives as needed.
Preferred Qualifications
- Human Resource experience or an interest in growing your career in the HR field a strong plus.
- Experience using tools such as Google Workspace and familiarity with HR systems or intranet platforms is a plus.