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Workplace & Real Estate Operations Manager
Company | Intercom |
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Location | San Francisco, CA, USA |
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Salary | $121000 – $155000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Mid Level |
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Requirements
- 3+ years of experience in Real Estate Operations, Workplace Experience, or related fields.
- Strong data processing and analytical skills, with the ability to manage large data sets and produce actionable insights.
- Proficiency in reporting tools (e.g., Excel, Google Sheets, and reporting software).
- Experience with RTO data management or other workplace-related data processes.
- Solid understanding of space utilization and facility management principles.
- Excellent communication skills, with the ability to work effectively with cross-functional teams.
- Strong problem-solving skills and the ability to adapt to changing priorities in a fast-paced environment.
- Attention to detail and commitment to accuracy in reporting and data processing.
Responsibilities
- Process and analyze Return-to-Office (RTO) data, ensuring accuracy and consistency across global offices.
- Manage data flow, track employee attendance, and generate reports to assess compliance with in-office requirements.
- Produce detailed monthly, quarterly, and ad-hoc reports on RTO data, space utilization, and other key real estate metrics.
- Present findings to leadership and stakeholders to drive data-driven decision-making.
- Support real estate planning by maintaining real-time data on office space availability, employee headcount, and space allocation across locations.
- Ensure space optimization while maintaining operational efficiency.
- Work closely with cross-functional teams (HR, IT, Facilities, etc.) to ensure alignment on office space needs and collaborate on any office-related issues.
- Identify opportunities to streamline data collection and reporting processes, improve the accuracy of space planning, and enhance overall real estate operations.
- Assist with vendor coordination, lease management, and maintaining relationships with landlords to ensure smooth operation of office spaces.
- Ensure all real estate processes adhere to company policies, compliance standards, and legal requirements.
Preferred Qualifications
No preferred qualifications provided.