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Workplace & Real Estate Operations Manager

Workplace & Real Estate Operations Manager

CompanyIntercom
LocationSan Francisco, CA, USA
Salary$121000 – $155000
TypeFull-Time
Degrees
Experience LevelMid Level

Requirements

  • 3+ years of experience in Real Estate Operations, Workplace Experience, or related fields.
  • Strong data processing and analytical skills, with the ability to manage large data sets and produce actionable insights.
  • Proficiency in reporting tools (e.g., Excel, Google Sheets, and reporting software).
  • Experience with RTO data management or other workplace-related data processes.
  • Solid understanding of space utilization and facility management principles.
  • Excellent communication skills, with the ability to work effectively with cross-functional teams.
  • Strong problem-solving skills and the ability to adapt to changing priorities in a fast-paced environment.
  • Attention to detail and commitment to accuracy in reporting and data processing.

Responsibilities

  • Process and analyze Return-to-Office (RTO) data, ensuring accuracy and consistency across global offices.
  • Manage data flow, track employee attendance, and generate reports to assess compliance with in-office requirements.
  • Produce detailed monthly, quarterly, and ad-hoc reports on RTO data, space utilization, and other key real estate metrics.
  • Present findings to leadership and stakeholders to drive data-driven decision-making.
  • Support real estate planning by maintaining real-time data on office space availability, employee headcount, and space allocation across locations.
  • Ensure space optimization while maintaining operational efficiency.
  • Work closely with cross-functional teams (HR, IT, Facilities, etc.) to ensure alignment on office space needs and collaborate on any office-related issues.
  • Identify opportunities to streamline data collection and reporting processes, improve the accuracy of space planning, and enhance overall real estate operations.
  • Assist with vendor coordination, lease management, and maintaining relationships with landlords to ensure smooth operation of office spaces.
  • Ensure all real estate processes adhere to company policies, compliance standards, and legal requirements.

Preferred Qualifications

    No preferred qualifications provided.