Xfinity Retail Sales Consultant

High School Diploma or equivalent
Generally requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
Regular, consistent, and punctual attendance
Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
Providing outstanding customer service with all customer interactions.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Solve customer issues, answer questions, assist with accounts, upgrading services, and processing requests.
Providing expert-level understanding and for customers and Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.
Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.